HIT Web Design Closes Down Amid Complaints, Systemtek Offering Free Transfer Service

March 16, 2011 By: admin Category: News

Logo for Hit Web DesignIt’s not every day that the closing down of a web design company makes headlines, but the case of HIT Web Design involved the stranding of both thousands of customers and hundreds of employees—including some waiting on substantial backpay.

Until fairly recently, Provo, Utah-based HIT ranked as high as No. 22 on the Inc. 500, which indexes fast-growing private companies. The company’s success could largely be attributed to a marketing strategy that involved offering impossibly inexpensive web design packages that would later “hit” contracted clients with large and largely inescapable additional fees, all buried in the terms of service.

Some were not surprised to hear of HIT’s liquidation. Particularly in the last year, the company’s reputation has been Snapshot of Newscapriddled with complaints, with almost 1000 grievances filed at the Utah Better Business Bureau; that said, it is unclear whether customer dissatisfaction directly contributed to HIT’s shutting down. Regardless, reports indicate that the stranded web design customers have been relegated to hosting company Fibernet, which has posted a Q&A (with contact information) for these transferred clients.

In light of this situation, if you are a former HIT Web Design customer, Systemtek is now offering to transfer your website to another hosting provider at no charge. Please give us a call at (630)701-6163 or contact us through our website if you have any questions.

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